How to Reset to factory in TK920 phone

How to Reset to factory in TK920 phone


To reset your TK920 phone to its factory settings, please follow these steps:



  1. Access the Main Menu:

    • Begin by pressing the Main Menu button on your TK920 phone.
    • From the Main Menu, scroll and select the 7th option: Settings.


  1. Select Advanced Settings:

    • After entering the Settings menu, you will see two types of settings: Basic Settings and Advanced Settings.
    • Choose Advanced Settings and press the Enter button.


  1. Enter Password:

    • You will be prompted to enter a password.
      • If you are a new user, enter the default password: hellotickiot.
      • If you have previously changed the password, enter your custom password.


  1. Access Reset to Factory Option:

    • Once you have entered the password, navigate to the 6th option: Reset to Factory in the Advanced Settings menu.


  1. Confirm Reset:

    • Press the OK button to proceed.
  2. Final Confirmation:

    • You will be asked to confirm the Configuration Reset by clicking the OK button again.


  1. Completion:

    • After confirming, you will receive a message indicating that the factory reset was successful: “Reset to factory settings succeeded!”.

By following these steps, your TK920 phone will be reset to its original factory settings. If you encounter any issues during this process, please contact our support team for further assistance.


    • Related Articles

    • What are the options available in Upgrade settings

      Open your web browser and navigate to the following URL: 192.168.1.8. If this is your first time logging in, enter the default credentials: Username: celestial Password: hellotickiot 3. Click on the Phone option to access the available phone ...
    • Quick Start Guide

      1. Warranty THE SPECIFICATIONS AND INFORMATION REGARDING THE PRODUCTS IN THIS GUIDE ARE SUBJECT TO CHANGE WITHOUT NOTICE. ALL STATEMENTS, INFORMATION, AND RECOMMENDATIONS IN THIS GUIDE ARE BELIEVED TO BE ACCURATE AND PRESENTED WITHOUT WARRANTY OF ANY ...
    • How to send message using Local web page

      Open your web browser and navigate to the following URL: 192.168.1.8. If this is your first time logging in, enter the default credentials: Username: celestial Password: hellotickiot 3. Click on the Phone option to access the available phone ...
    • How make changes in Dial plan settings.

      1. Log in to your PhoneMDM account at phonemdm.com. 2. Click the below shown Icon to get into the settings of the required device. 3. After accessing the device configuration settings, select the Dial plan option, which is the Fourth section on the ...
    • How to change settings of Power LED in local web page

      To modify the Power LED settings via the local web interface, follow these steps: Open your web browser and navigate to the following URL: 192.168.1.8. If this is your first time logging in, enter the default credentials: Username: celestial ...