Quick Start Guide of TK920+
1. Introduction
The QikCell TK920+ is a 4G LTE + VoIP desktop phone that delivers reliable performance and enterprise-grade sound quality over a 4G cellular network. This solution allows deploying a VoIP phone without the need for a local broadband connection, making it ideal for business, shared/common areas, retail settings, remote locations, mobile clinics, or any location that requires simple and reliable voice connectivity.
2. Key Features
- VoIP over 4G LTE
- 4.3” Color LCD with 480×272 resolution
- 32 SIP Accounts
- Support for LTE network AP share feature
3. Device Setup
Unboxing
- Unbox the QikCell TK920+ device.
- Ensure the package includes:
- TK920+ Desktop Phone
- Power Adapter
- Ethernet Cable
- Quick Start Guide
Initial Setup
- Insert the SIM Card: Open the SIM card slot cover and insert a 4G LTE SIM card.
- Connect the Power Adapter: Plug the power adapter into the device and connect it to a power outlet.
- Connect to a Network (Optional): Use the Ethernet cable to connect the device to a network if not using 4G LTE.
4. Network Configuration
VoIP Configuration
- Access Settings: Press the Menu button on the device.
- Navigate to Network Settings: Select VoIP Settings.
- SIP Account Configuration:
- Account 1-32: Enter the SIP server address, username, and password for each account.
- Proxy Server: Enter the proxy server address if required.
- Outbound Server: Enter the outbound server address if required.
- Save and Apply: Click Save to apply the settings.
5. Advanced Settings
- Quality of Service (QoS):
- Navigate to Advanced Settings.
- Select QoS.
- Enable IEEE 802.11e QoS to prioritize voice traffic.
- Network AP Share:
- Enable the LTE Network AP Share feature to share your LTE connection.
6. Using the TK920+
Making Calls
- Dial the Number: Use the keypad to enter the phone number.
- Press Call: Press the Call button to initiate the call.
Receiving Calls
- Answer the Call: When a call comes in, press the Answer button.
- End the Call: Press the End button to terminate the call.
7. FAQs
VoIP Configuration
Q: How do I set up multiple SIP accounts?
A: Navigate to VoIP Settings and configure each account by entering the SIP server address, username, and password.
8. Troubleshooting
Common Issues
- No Network Connection:
- Ensure the SIM card is inserted correctly.
- Check for proper power connection.
- Cannot Make Calls:
- Verify SIP account settings.
- Check network connectivity.
9. Technical Specifications
- Display: 4.3” Color LCD, 480×272 resolution
- Network: 4G LTE, IEEE 802.11b/g/n
- SIP Accounts: Supports up to 32 SIP accounts
- Connectivity: Ethernet, LTE
- QoS: IEEE 802.11e QoS support
- Power: Input 100-240V AC, Output 5V DC
If you encounter any issues not covered in this documentation, please contact our support team at support.qikcell.com