How to Factory Rest the device remotly using PhoneMDM

How to Factory Rest the device remotly using PhoneMDM

To factory reset the device using MDM, please follow the steps outlined below.

1. Log in to your PhoneMDM account at phonemdm.com.

2.Once you have successfully logged in, please navigate to the Devices section. Then, enable the Auto Refresh option to automatically refresh the page every 10 seconds, and click on the Settings icon as shown in the image below.



3. On the Settings page, you will see several sections, including Apps, Firewall, Network, System, and Wireless.

Please click on the System section to access the system settings.




4. After clicking on the Settings section, you will see the options Local Web Page, Reboot, and Factory Reset.
Please select the Factory Reset option, then enable the Factory Reset toggle button and click on the Save button to apply the changes.



5. After saving the changes, please click on the Resend Config button, as shown in the snapshot below, to push the updated settings to the device. Once you click the Resend Config button, you will see a status bar:
  • When the status bar turns yellow, it indicates that the device is in the process of factory resetting.

  • When the status bar turns green, it confirms that the device has been successfully factory reset.

Note: Once the device completes the Factory Reset, we kindly request that you disable the Factory Reset toggle button. This will ensure that the device does not factory reset again when you push future configuration changes.



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